Privacy Policy

Christmas Island Privacy Statement

Christmas Island Stories is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your information, including your Personal Information.

What This Policy Covers

Our Privacy Policy describes how Christmas Island Stories will process your information, including information collected when you visit our website, located at https://christmasislandstories.org.au/ (our Website).

This Policy does not apply to other websites that you reach by clicking on a link on the Christmas Island Stories website. It is your responsibility to check the privacy policy of any site you visit.

This Policy outlines our procedures and practices regarding your information and how we will treat it.

The kinds of Personal Information we collect and hold

Personal Information is information or an opinion that identifies an individual.

We collect several types of information from you, including Personal Information, such as your name and email address.

How we collect and hold your Personal Information

We collect Personal Information from you directly unless it is unreasonable or impractical to do so.

We collect Personal Information when you:

  • Fill out the contact form on the Christmas Island Stories website.

Any Personal Information submitted via the Christmas Island Stories website will only be used for the purpose for which it is provided. We will not use your personal details for any other purpose and will not disclose them to other parties, without your consent.

Storage and Security of Personal Information

Access to your Personal Information is password protected and restricted to employees of Christmas Island Stories, and third-party agencies. We will endeavour to advise you where your Personal Information is being collected by or transferred to a third party.

Cookies

The Christmas Island Stories Website uses ‘cookies’.

A cookie is a piece of data stored on the user’s computer tied to information about the user.

Cookies can be cleared after visiting our Website through your internet browser settings.

In using cookies, Christmas Island Stories does not record any Personal Information or collect names or details of commercial transactions.

Click-stream data

Browsing any website, including the Christmas Island Stories Website, generates a trail of the pages that are visited, and the time spent on each page. Click streams are the paths a user takes when navigating a website and the Internet in general.

When you visit our Website, our servers may record the following information for statistical purposes:

  • The user’s server (IP) address and machine name
  • The date and time of visit to the site
  • The pages accessed and videos watched
  • The number of bytes transmitted and received for each request
  • The address of the referring page visited
  • Search terms used
  • The type of browser used.

Christmas Island Stories examines this information to determine the traffic through the server, and to specific pages or applications, in order to deliver better services.

No attempt will be made to identify users or their browsing activities except in the event of an investigation, or the need to determine details related to a security breach or unlawful activity.

Why we collect, hold, and use your Personal Information

We collect your Personal Information for the primary purpose of providing our services to you.

We process your personal data to help you make informative decisions and to provide you with any information you do not have and are currently seeking.

Third Party websites

Christmas Island Stories may decide to link to other websites which contain related information. Christmas Island Stories is not responsible for the content of any linked sites.

A link to a site does not imply that Christmas Island Stories endorses that site or the organisation operating that site, it is for reference purposes only.

Christmas Island Stories may link to a site that collects information about the user and we cannot control the collection of this information. Users should contact these content providers directly if there are any questions about the use of information they collect. These sites and services may have their own privacy policy, or no policy at all.

When linking to an external website, links should open as externally linked pages in a new browser window – the external site will not be framed within the Christmas Island Stories website.

How you may access your Personal Information that we hold

You may send us an email to correct or delete any Personal Information that you have provided to us, or to be provided with details of such Personal Information. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

We will require verification of your identity to deal with any such request in relation to your Personal Information.

Changes to our privacy policy

This Policy may change from time to time and is available on our Website.

Your continued use of our Website after we make changes is deemed to be acceptance of those changes, so please check our Privacy Policy periodically for updates.

Children

We do not knowingly collect information from children under the age of 13 and Christmas Island Stories does not target its websites to children under 13 years.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at: contact@christmasislandstories.org.au

We will endeavour to deal with your query or complaint within 30 days.

If you feel that Christmas Island Stories has not adequately dealt with your complaint or query within 30 days, you may contact the Office of the Australian Information Commissioner, including by email at enquiries@oaic.gov.au  or telephone 1300 363 992.